Privacy Policy for Matisse & Associates

Effective Date: 11/04/2024

At Matisse & Associates, we are committed to protecting the privacy of our users and ensuring that your personal information is handled with the utmost care and confidentiality. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.

1. Information We Collect

We may collect the following personal information from users:

• Email Address

• Phone Number (used for SMS notifications and direct calls)

2. How We Use Your Information

We use your contact information for the following purposes:

Marketing Communications: To inform you about our products, services, promotions, and other relevant updates that may interest you.Account Notifications: If you have an account with us, we may use your contact information to send you updates related to your account.Appointment Reminders/Confirmations: To provide you with reminders or confirmations regarding any appointments you book with us.

3. No Information Sharing with Third Parties

We value your privacy and do not disclose, rent, share or sell your phone number or SMS consent to any third parties or affiliates for marketing or other purposes.

4. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.Correction: You may request that we correct any inaccuracies in your personal information.Deletion: You can request the deletion of your personal data, subject to certain exceptions.Restriction: You may request that we restrict the processing of your personal information.Objection: You can object to the use of your information for marketing purposes.

To exercise any of these rights, please contact us using the details provided below.

5. Legal Basis for Processing (if applicable)

If applicable under certain privacy laws, such as the GDPR, we process your personal information based on one or more of the following legal bases:

Consent: When you have given your explicit consent, particularly for marketing communications.Legitimate Interests: When processing is necessary for our legitimate interests in providing our services and communicating with you, provided these interests do not override your fundamental rights and freedoms.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When your data is no longer needed, we securely delete or anonymize it.

7. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect or solicit personal information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly. Please contact us if you believe we may have inadvertently collected information from a child.

8. International Data Transfers

If we process or store your personal information outside your country of residence, we take appropriate measures to ensure data protection, such as using standard contractual clauses or other mechanisms required by law.

9. Cookies and Tracking Technologies

If we use cookies or similar tracking technologies on our website to enhance user experience and analyze website traffic, you will be informed, and where required by law, we will obtain your consent. You may manage your cookie preferences through your browser settings or a cookie management tool on our website.

10. Opting Out of Marketing Communications

You may opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly. For SMS or phone communications, please reply “STOP” to any text messages received from us or contact us at the email and phone number provided below to update your preferences.

11. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: info@matisseandassociates.com

Phone: 1 858-365-9121